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What Are The Best Reviewed Live Virtual Receptionist

Published Jul 14, 24
5 min read


Extremely recommended. We used this solution for several years. Very specialist, simple to utilize and take care of would advise without concern. The service supplied by OfficeHQ is specialist. The backend system is instinctive and deals with our organization demand for overflow calls. Most notably the operators are based in Australia. I would recommend any kind of local business searching for a digital function to take into consideration the service supplied by OfficeHQ.

As a tiny company, every new service lead counts. Being used OfficeHQ, we're certain that not one of our beneficial leads will be missed out on regardless of the time of day. We like the adaptable solution offering and find it to be an economical method to offer 24/7 reception to our customers.

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Would recommend them to others. We've partnered with OfficeHQ to use our customers friendly receptionists to handle our calls when our team are busy, as a genuine person is a lot better to speak to than voicemail we find! We utilize their solution for certain project sales lines, the workplace line and mobiles when we are in conferences or onsite primarily.

They happily and skillfully dealt with many of my calls when we were a little short-staffed. We have actually been utilizing OfficeHQ for a number of years currently. In our capacity of a health treatment supplier, having all unanswered calls received as messages in real-time as emails is important.

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In the start-up phase for my legislation practice, I decided for an online reception service to stay clear of the expenses of a permanent receptionist. There was some preliminary concern around whether the configuration would certainly be smooth and whether a high requirement of phone call experience for my clients can be kept, yet it's been fine.

OfficeHQ have made a greatly favorable difference to our organization for the past 18 months. As a small and nimble team, we do not have ability to manage new lead phone calls on a regular basis.

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Phone calls are addressed by pleasant, well-spoken virtual aides and we receive punctual emails containing the brand-new telephone call information. Has actually been really useful for our tiny organization specifically with staff taking leave or when they are off unwell.

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Our service runs a really active phone call centre and we make use of OfficeHQ for call centre overflow to take those phone calls we're incapable to promptly deal with. We have actually discovered the service to be definitely smooth with all calls being addressed on a very timely basis with instant messaging and real-time reporting.

The procedure of setting up our business was so easy and the client service is superb. Having actually used your service continuously for 15 years (considering that 2007), OfficeHQ has truly set the benchmark for this industry.

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Price-wise: nothing else solution around comes close! Not a solitary cost increase during all this moment. Talk about taking a solution for provided it truly doesn't get any far better than this. Thank you for the years and years of high quality solution you have actually supplied my company. 100% recommended a fantastic service and super-friendly staff.

I talked today with Tori and was very helpful with whatever! Well done! Customers commonly certify our service by calling us before they book, so it is sales crucial that our phone is always answered skillfully and promptly. OfficeHQ does that for us when we are remote to the workplace.

That lastly never ever took place, as the service from the operatives in this business have been so great that they have essentially entered into the FireCrunch group. The practically instant relay of consumer phone calls by email and text to our field operatives enables us to reply to consumer enquiries immediately, plus the type system developed permits direct filling to the FireCrunch CRM without any guidebook transfer required by FireCrunch.

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I involved with OfficeHQ when I started my specialist solutions firm in March 2008. I could be anywhere in the world and be confident a real individual would be there to take a call from a customer.

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I very recommend OfficeHQ. As I relocate right into retired life, I am very happy for the assistance from the team at OfficeHQ.

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We have actually been making use of OfficeHQ for over 10 years and it's such a reward to be without staffing migraines, such as when they hire sick. With OfficeHQ as part of our team, there is constantly somebody readily available to answer telephone calls. OfficeHQ makes sure phone call to HR National are answered 24-hour a day, 365 days a year.

I have actually been exceptionally delighted with their solution over the previous 18 months. We are an extremely hectic actual estate business that needs quick and efficient solution for all of our telephone calls. From taking residential or commercial property enquiries, to providing information concerning "open for examinations" to purchasers, OfficeHQ has had us covered.

Very suggest this solution! OfficeHQ provides us the capability to do what we do best, both in the center and off-site. We're ensured in understanding we'll never ever miss an essential telephone call or possible appointment, all for a fraction of the expense of having our own assistant. I have actually recently opened a brand-new physio facility and the team at OfficeHQ have been only outstanding to deal with.

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I might not rate OfficeHQ and their service highly sufficient. We have actually been functioning with OfficeHQ for over 8 years. We are no much longer disrupted with telephone calls, clients' details are taken precisely after that you can select email or SMS notification.

This is the ideal means to systemise your company so you can move on with what you do best in your company. We are going crazy followers! Well done OfficeHQ, we would be shed without you! Quit Sound Windows has actually been using OfficeHQ for years. It supplies us with the comfort that our customers will constantly be speaking with an individual, not a machine.

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