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OHQ's documents are enough evidence of a cost that is payable unless they are revealed to be inaccurate. Customer will certainly utilize its affordable endeavours to alert OHQ of any kind of billing dispute within fourteen (14) days of invoice of a billing, following the procedure outlined in Section 15. If Client disagreements an invoice, the invoice has to remain to be paid on time however OHQ will certainly credit or reimburse Customer if it is later sensibly figured out by OHQ or pursuant to the dispute resolution process laid out in Section 15 that the billing was incorrect and the Customer is entitled to a credit score or reimbursement.

Such alterations may include, without restriction, changes for the Subscription Costs or Use Fees for OHQ Paid Services, changes to the usage allocations included in the Pricing Strategies, and discontinuation of Prices Strategies. (a) Each such alteration will work after practical advance created notification is offered to Consumer (for instance, by being published to the OHQ Internet Site), except that any type of such alteration that influences a Selected Paid Service will relate to Consumer starting at the commencement of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ provides notification of such revision to Customer according to Section 16.8.

If Consumer does not terminate its use any afflicted Selected Paid Solution before the reliable date of such revision, Client will certainly be considered to have agreed to such modification relative to such Selected Paid Service. (b) If a Pricing Strategy selected by Client is ceased, OHQ will give Customer with reasonable breakthrough notice of no less than thirty (30) days and Consumer will be provided the alternative of selecting a brand-new Pricing Strategy from then-current pricing strategies used by OHQ.

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For avoidance of question, this paragraph does not use to modifications to the Price Checklist, which are dealt with in Area 7 (virtual receptionist healthcare).1. Consumer represents that all information offered by Client and its callers to OHQ (consisting of, without restriction, all call information and details regarding Consumer's Bank card) is precise, current and total at the time it is offered to OHQ

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Consumer must at all times follow all legislations, laws, requirements and codes appropriate about its usage of OHQ Offerings and the Consumer's supply of its services and product to its customers. Consumer will not use any kind of OHQ Offerings to engage in, or to urge or assist others to participate in, any kind of illegal or fraudulent tasks.

If a brand-new Paid Solution Term begins earlier than three (3) days after such email is sent, Client will certainly incur the appropriate Subscription Cost for the new Paid Service Term (the ""). The effective day of such discontinuation will be either (i) the Asked For Termination Day, or needs to Client not state an Asked for Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Customer ends pursuant to this Section 10.1(b): (i). The Subscription Fees that have been pre-paid will certainly be preserved and the OHQ Offerings readily available to Client until the last day of the Final Paid Service Term (subject to reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit report will be preserved by OHQ for future use by Consumer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Complying with termination of any type of OHQ Solution, OHQ will certainly not be responsible at all for addressing calls, taking or supplying messages, or doing any type of other activities in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ might end Consumer's Account and Client's access to the Account.

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(e) Following termination of any type of OHQ Services, OHQ will certainly have no responsibility to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Solutions, OHQ may require that Customer pay a reinstatement charge of $30 (to cover OHQ's sensible prices in refining the reinstatement) Details collected by OHQ from Customer and its callers might be made use of, revealed and shared by OHQ in conformity with OHQ's personal privacy plan as available on the OHQ Web Site ("") and as may be amended every now and then.

The Controller thus designates the Processor with regard to processing tasks undertaken in the course of the provision of assistant solutions. OHQ and Consumer recognize and agree that the Processor is subject to the following responsibilities: The Cpu shall conform with the pertinent Data Security Regulations and must: (a) only act on the composed instructions of the Controller and guarantee those acting under their authority do the very same; (b) make sure that people processing the information go through an obligation of confidence; (c) utilize its best efforts to guard and protect all personal data from unauthorised or illegal processing, including (however not limited to) accidental loss, devastation or damage; (d) make sure that all handling meets the demands of the GDPR and associated Data Protection Legislation; (e) make certain that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the prior permission of the Controller; educate the Controller of any designated modifications concerning Sub-Processors; they implement a composed contract containing the same information security commitments as laid out in these Terms; comprehend that any failing on the component of the Sub-processor to abide by the Information Protection Regulation, the Processor remains fully accountable to the Controller for the performance of the Sub-Processor's obligations; and help the Controller in giving subject gain access to and allowing data based on exercise their rights under the Data Security Regulations.

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The Controller shall accomplish sufficient and suitable onboarding and due diligence checks for all Cpus, with a complete analysis of the mandatory Information Security Law requirements. The Controller will validate that the Cpu has sufficient and recorded processes for data breaches, information retention and data transfers in location. The Controller will acquire proof from the Processor as to the: (a) verification and reliability of the staff members utilized by the Processor; (b) any type of certifications, certifications and policies as described in the onboarding process; (c) technical and operational actions used in safeguarding the Personal Data; and (d) procedures in area for enabling information based on exercise their legal rights, including (however not restricted to), subject access demands, erasure & correction treatments and constraint of handling steps.