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Highly recommended. We used this solution for several years. Really specialist, very easy to utilize and take care of would recommend without doubt. The service given by OfficeHQ is specialist. The backend system is intuitive and caters to our company demand for overflow telephone calls. Most notably the drivers are based in Australia. I would advise any kind of little service trying to find a digital reception to consider the service provided by OfficeHQ.

As a little service, every brand-new service lead matters. In operation OfficeHQ, we're confident that not one of our useful leads will be missed regardless of the time of day. We love the flexible solution offering and find it to be an affordable way to offer 24/7 reception to our clients.

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Would advise them to others. We have actually partnered with OfficeHQ to offer our callers friendly receptionists to manage our telephone calls when our group are hectic, as an actual individual is a lot better to speak to than voicemail we locate! We use their solution for particular job sales lines, the office line and mobiles when we remain in meetings or onsite mostly.

They happily and expertly dealt with several of my phone calls when we were a little short-staffed. We have been making use of OfficeHQ for a number of years now. In our capacity of a health treatment carrier, having all unanswered telephone calls obtained as messages in real-time as emails is important.

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In the start-up phase for my law technique, I opted for an online reception service to avoid the overheads of a permanent assistant. There was some initial worry around whether the arrangement would certainly be smooth and whether a high standard of telephone call experience for my customers can be maintained, yet it's been fine.

OfficeHQ have actually made a greatly positive difference to our business for the past 18 months. As a small and active team, we do not have capability to handle new lead phone calls on a routine basis.

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Telephone calls are answered by friendly, well-spoken online aides and we obtain prompt emails consisting of the brand-new call details. Has actually been extremely handy for our small organization especially with team taking leave or when they are off unwell.

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No inconveniences and very easy to take care of. Our company runs a very active phone call centre and we use OfficeHQ for call centre overflow to take those calls we're not able to immediately handle. This totals up to over 15,000 phone calls per year that OfficeHQ takes care of on our behalf. We have actually found the service to be absolutely seamless with all telephone calls being answered on a very prompt basis with instantaneous messaging and real-time coverage.

The process of establishing up our business was so very easy and the consumer service is amazing. Having actually used your service continually for 15 years (because 2007), OfficeHQ has truly set the standard for this industry.

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Price-wise: no various other service out there comes close! Not a single rate rise during all this time. Talk about taking a service for approved it truly does not get any type of better than this. Thanks for the years and years of top quality service you have actually supplied my organization. 100% recommended an amazing service and super-friendly staff.

I talked today with Tori and was very handy with everything! Well done! Clients often certify our solution by calling us before they book, so it is sales important that our phone is constantly answered expertly and quickly. OfficeHQ does that for us when we are remote to the workplace.

That ultimately never took place, as the solution from the operatives in this business have actually been so good that they have virtually come to be part of the FireCrunch group. The nearly immediate relay of customer telephone calls by email and message to our area operatives enables us to respond to customer queries immediately, plus the kind system developed allows direct packing to the FireCrunch CRM without any handbook transfer called for by FireCrunch.

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OfficeHQ we think about the most effective at this. What a fantastic business partnership. I involved with OfficeHQ when I started my expert solutions firm in March 2008. It resembled having my very own people simply down the passage. I could be anywhere in the world and be confident an actual person would certainly exist to take a telephone call from a client.

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I highly recommend OfficeHQ. As I move into retirement, I am really thankful for the support from the team at OfficeHQ.

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We have actually been making use of OfficeHQ for over one decade and it's such a bonus to be without staffing migraines, such as when they hire sick. With OfficeHQ as component of our group, there is always a person available to respond to phone calls. OfficeHQ makes sure phone call to human resources National are addressed 24 hours a day, 365 days a year.

I have been exceptionally pleased with their service over the previous 18 months. We are an extremely busy property company who needs quickly and efficient solution for every one of our calls. From taking building queries, to giving info regarding "open for assessments" to purchasers, OfficeHQ has had us covered.

Extremely suggest this solution! OfficeHQ provides us the ability to do what we do best, both in the clinic and off-site. We're ensured in understanding we'll never ever miss out on a crucial call or possible consultation, all for a portion of the price of having our own receptionist. I have lately opened up a new physio clinic and the team at OfficeHQ have been absolutely nothing however exceptional to manage.

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I very suggest their solutions! I could not rate OfficeHQ and their solution extremely sufficient. Exceptionally friendly, specialist and easy to communicate with on the move. We have been working with OfficeHQ for over 8 years. We just like their solution. It has actually been the ideal monetary service choice we have made! We conserve 93% of a receptionist wage each year! We are no longer interrupted with telephone calls, clients' information are taken properly after that you can choose email or SMS notice.

This is the perfect method to systemise your company so you can proceed with what you do best in your service. We are going crazy fans! Well done OfficeHQ, we would be lost without you! Stop Noise Windows has actually been utilizing OfficeHQ for lots of years. It gives us with the peace of mind that our consumers will certainly always be speaking to a person, not an equipment.