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Our solutions can be customised to fit high-volume, high-complexity corporate reception needs and we can also produce bespoke services. Have concerns? Please fill out your information and we'll be in touch. Place Australia's leading virtual assistant solution to the examination! We're prepared to answer your phone FREE for 7 days.
A whole lot of companies need their phone calls to be addressed just when they are incapable to take the call themselves. If you tip out of the office for an hour or your in-house receptionist goes to lunch, is on leave or is hectic on an additional telephone call and you have several telephone calls coming in at the one time.
In such instances our receptionists will then address the phone as if we remained in your office. You're constantly in control and can unwind knowing you will certainly never ever miss out on an additional vital telephone call once again!.
I've worked with OfficeHQ for years over several different businesses. After having problems formerly with another carrier (who were missing calls mortal sin), it's been so great to be able to count on prompt, expert call answering. Reliability is 100%. I have been using OfficeHQ for over 2 years.
My clinical method has expanded very quickly and just recently they have had the ability to action in and save the day when other staff were sick with Covid. For the level of solution they offer, they can never ever be the most affordable available. Their client service is impressive and they plainly satisfaction themselves on this.
Running a vibrant regulation technique, there are a lot of moving parts I have to fret about. Many thanks to the undeviating professionalism of OfficeHQ, function solutions isn't one of them. Over the one decade I've been with OfficeHQ they have delivered nothing yet the best solution I might wish for.
The solution was super easy to establish and costs a portion of what it would certainly to hire an assistant. We have actually been with OfficeHQ for a variety of years currently and couldn't be happier with the service we obtain - virtual live answering service. Function is dealt with politely and properly and we know our customers are in great hands
My consumers and potential customers have only ever before commented positively on the answer; I do not think anybody has understood it's not my very own function. They are likewise proficient at stopping telemarketers. For the core purpose of answering telephone calls skillfully, offering a good impression and accurately taking messages, 5 star.
Phone is never ever left ringing or entering a line. Is constantly addressed by personnel. We have actually been making use of OfficeHQ for over 8 years now. The quantity of time and money we have conserved has actually been impressive. Each time I consider exactly how much it would certainly cost to work with a receptionist complete time, I recognize specifically how much ahead I am.
This means only relevant calls get across me, so I don't get disturbed when I'm best in the middle of something! We have actually found using OfficeHQ's remote assistant service exceptionally useful to our business. It has actually liberated our personnel to react to customers on our terms, minimising interruptions throughout the working day and enabling efficient and concise interactions.
I was stressed about not being in control of our very own telephone calls, however I have been shown incorrect and the solution has exceeded my expectations. I would recommend OfficeHQ to any individual taking into consideration online solutions.
Extremely advise (virtual receptionist service for small business). We have used this solution for over 2 years I would very suggest OfficeHQ to anybody! Particularly tradies and launch. Customers like it when their telephone calls are responded to, and OfficeHQ has answered each and every single one for us. OfficeHQ provides us the assurance that no telephone call will certainly be unanswered, which is exceptionally vital for a service-based service.
I have actually been utilizing OfficeHQ for 16 years. It is essential that my customers can always have their phone calls responded to swiftly in an expert fashion which produces a great very first perception.
We use this service as a little organization proprietor for when we are away or overseas. We have actually been making use of OfficeHQ's online phone answering solutions for the finest component of a years and it's been an ideal way to guarantee new customer queries are never ever missed, as well as effectively dealing with queries from jobseekers.
We never miss a company opportunity but don't have reception staffing issues to deal with. I can't inform you exactly how fantastic it's been to function with OfficeHQ.
The team has actually called to clear up and boost our procedures to guarantee the best possible experience for our customers. OfficeHQ were always expert and simply best people on the other end of the line!
We required a service where our phone telephone calls are always responded to on schedule and OfficeHQ have actually been helping us with these for over five years currently. Really satisfied with the solution so much. The worse thing for a client is to call a service and there is no answer or the telephone call goes to voicemail.
As services we work so difficult to promote our solutions and we require to be there for the client when they choose to reach out. Additionally we are usually on the phone already with various other customers or hectic with various other job, so having the phone calls responded to by somebody else assists us handle things.
This enables the personnel to prioritise their time to ensure that when they are returning the call they can devote their full focus to this certain client. We intend to stay with OfficeHQ, are happy for their solutions and would advise. We make use of OfficeHQ for our local business, our after-hours telephone calls get forwarded to their function team and it has been just a pleasure collaborating with their reception staff.
We constantly get an e-mail with the message within minutes of them taking the call. OfficeHQ have actually addressed our phone calls for a couple of years, could not be better with their professionalism and trust and level of service.
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Latest Posts
What Are The Best Performing Short Term Receptionist
What Are The Best Quality Short Term Receptionist
The Best Best Virtual Receptionist Services To Get